Ticket #2528294 (accepted defect)
Reporter Todd Wells |
Opened: 10/18/10 Last modified: 10/18/10 Status: accepted Type: defect |
Owner  Dav Glass |
Target Release: Priority: P3 (normal) |
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| Summary: | Couldn't use existing email to register, but couldn't find account info for email address | ||
| Description: | I tried to register using my email address, ttopwells@gmail.com. It said it already had user for that email address (it's entirely likely I've signed up before). But when I told the system to send me |
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| Type: | defect | Observed in Version: | Current |
| Component: | Website | Severity: | S3 (normal) |
| Assigned To: | Dav Glass | Target Release: | |
| Location: | Website | Priority: | P3 (normal) |
| Tags: | Relates To: | ||
| Browsers: | N/A | ||
| URL: | |||
| Test Information: | |||
Change History
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Posted: 10/18/10
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Posted: 10/18/10
When I went through the "forgot password" flow, I did not specify my user name because I did not know it... and it would just always say something like "I can't find an account for that email address". When I went through the "re-send authorization" flow, the same thing occurred -- I only specified the email address and it would say it couldn't find an account for it. I did receive the email that you generated, though, so I'm fixed up now. Just wanted to let you know it didn't seem to be working as expected. Thanks for your help. |
Todd --
Here is you old account:
http://yuilibrary.com/forum/memberlist.php?mode=viewprofile&u=7145
I walked through the forgot password flow and it found your account and it sent out an email to reset your password.
Please confirm that you received the email.